Table of Content 3
Before you write
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Corrections
Tell us the page and what looks wrong; a link to the casino's own page helps us check it.
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Casino problems
For a missing deposit or a blocked withdrawal, contact the casino's support first and keep the transaction ID.
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Partners
Operators and brands can choose a listing or partner topic in the form.
So what
Where to go for what
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A deposit has not arrived
Look up the transaction ID in a block explorer. If it is confirmed on the right network, send the ID to the casino's support.
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The casino will not pay out
Ask the casino for the reason in writing. If that does not resolve it, complain to the authority that issued its licence, named in the casino's footer.
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Gambling feels out of control
Free, confidential help is available. See our gambling addiction page or contact Gambling Therapy.
Full text
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